Legal
Privacy policy
Whenever you fill out a form on our site, whether you are requesting sales information or applying to a job through Greenhouse, you are providing us with personal data, and this is the policy that governs how and when we can collect, use and disclose that data. This document also explains how our website uses cookies and similar technology to gather data from visitors to the site, and also what we are and aren’t allowed to do with data we collect from Greenhouse customers who communicate with us through our customer support, marketing, and sales teams.
Cookie notice
Our Cookie Notice explains how we use cookies and similar technologies on our website, as well as options you may have to control or opt out of certain cookies.
CCPA/CPRA notice for candidates applying to jobs at Greenhouse
If you are a California resident who is applying to work at Greenhouse, this notice describes how we will collect and use the personal information we receive in connection with your application.
Master subscription agreement
If your company has a Greenhouse subscription, the Greenhouse MSA is the main agreement covering your rights, responsibilities, and obligations under the subscription, as well as Greenhouse’s. Its terms are fully incorporated into any Order Form signed by a Greenhouse customer for Greenhouse Services.
Service level agreement
The Greenhouse SLA is also incorporated into all Greenhouse subscription agreements with customers. This is where we guarantee that our system will almost always be up, running, and available for customer use, or else you may be entitled to reimbursement.
Data processing addendum
If your company has a Greenhouse subscription, the Greenhouse Data processing addendum (DPA) is the agreement describing the respective data processing responsibilities and obligations of the parties including Greenhouse’s data protection and privacy commitments as a processor on your company’s behalf.
Subprocessors in use
The following list discloses the subprocessors assisting Greenhouse in providing services, where Greenhouse itself is acting as a data processor. Greenhouse executes Data Processing Agreements (DPAs) with each of its subprocessors to ensure personal data being processed by those subprocessors is properly protected and secured. Additionally, Greenhouse evaluates the security, privacy, and confidentiality practices of its subprocessors prior to engaging with them.
Professional services addendum
If your company is purchasing professional services from Greenhouse, the Professional Services Addendum is the agreement covering your rights, responsibilities, and obligations in using the professional services, as well as Greenhouse’s provision of the professional services. Its terms supplement the Master Subscription Agreement and are fully incorporated into any Order Form signed by a Greenhouse customer for professional services.
Sourcing automation addendum
If your company is purchasing Greenhouse’s sourcing automation add-on, the Sourcing Automation Addendum is the agreement covering your rights, responsibilities, and obligations in using sourcing automation, as well as Greenhouse’s. Its terms supplement the Master Subscription Agreement and are fully incorporated into any Order Form signed by a Greenhouse customer for sourcing automation.
Modern slavery statement
The United Kingdom Modern Slavery Act of 2015 requires businesses to publish a statement specifying the efforts taken to prevent slavery and human trafficking anywhere in their own business or their supply chain for each financial year of the organization. This statement constitutes Greenhouse’s Modern Slavery Act statement for the fiscal year ending December 31, 2024.